Creative problem solving
Creative problem solving
(2 min read)
Through careful observation, creative brainstorming, and continuous learning from feedback, design thinking helps us develop ideas that genuinely connect with and serve our organization. It's not about following a rigid formula - it's about staying curious, open-minded, and focused on the human story behind every challenge.
A method of approaching a problem
Q/A#1: What is design thinking?
Design thinking is a method of approaching a problem.
A core tenant of design thinking is simple: forget what you think you know and really listen to what your users are telling you. It's less about having all the answers up front, and more about working together to find the best path forward.
Improving content in partnership
Q/A#1: What is design thinking?
Design thinking is a method of approaching a problem.
People's needs are always evolving. By empathizing and gathering user insights, you'll stay connected with what matters most - your users. Think of it as growing together with your community, creating content that truly resonates because it's shaped by their voices and experiences.
Building off each other's thoughts
In design thinking, we take what we learn about our users and brainstorm creative solutions together. We keep an open mind and blend creative ideas with what people need. Rather than rushing to find one answer, we explore different possibilities while keeping our users' best interests at heart.
Key Points
Design thinking puts people at the heart of our process. When we lead with empathy and openness, we create experiences that matter to our communities.
Listen first: Put aside assumptions and truly hear what users are saying
Build together: Partner with your community to shape solutions
Stay flexible: Adapt and evolve as needs change
Keep learning: Use feedback to continuously improve
By keeping these principles in mind, we can create meaningful connections that lead to better outcomes for everyone.
Next Steps
article: creating with people in mind
article: connect with community through video
article: embracing short attention spans