Our Process

Our collaborative approach combines continuous learning with adaptable strategies, delivering solutions that grow and evolve alongside your organization's goals.

At Park Ave Co, we prioritize empathy and social responsibility, working closely with clients to understand their unique needs and create positive change through thoughtful communication.


What to expect


  • Start with a conversation

    Share your goals and constraints

  • Receive a clear scope

    Straightforward pricing and next steps

  • Collaborate and create

    Build content together, with unlimited revisions

  • Deliver with support

    Tools and guides designed for lasting impact

Capabilities


  • Community Research

    In-depth conversations and collaborative sessions with key stakeholders to surface needs, challenges, and opportunities. Includes user research, focus groups, interviews, and participatory design.

  • Content Strategy

    We develop clear messaging strategies that match your goals and community needs, with complete project planning and timelines to keep everything on track.

  • Design & User Experience

    Creating intuitive, visually appealing tools and resources in multiple languages optimized for accessibility and engagement across all platforms.

  • Community Partnerships & Paid Media

    We offer comprehensive outreach through various channels including partnerships, traditional media, and digital platforms to create meaningful connections with your community.

  • Health Literacy

    Combining medical expertise and learning strategies to build streamlined health communication tools that make complex information easy to understand through clear visuals, simple language, and cultural awareness.

  • Learning & development

    Through assessments and curriculum design, we create custom strategies and materials that align with your goals, giving your team effective tools for organizational training.

Questions & Answers


  • We work with various organizations to create strategies, frameworks, and content—from health campaigns and training courses to websites and toolkits. If it helps people understand and take action, we're in.

  • Every project starts with listening. Once we understand your goals, we build a simple, step-by-step plan—research, design, testing, and delivery—with open communication throughout.

  • Timelines vary, but most new projects take 4 to 12 weeks. We'll create a schedule that fits your team and keeps things moving without surprises. For our on-call clients, we offer expedited service with deliverables completed in as little as 48 hours after request.

  • Yes! We love working with teams of all sizes! We scale to fit your needs, stay flexible, and focus on what matters to you.

See it in action


  • Stay HealthY Boston

    Amplifying local voices

  • Mercy Corps

    Supporting impact with strategic outreach

Let's create something
extraordinary together.

Because every story deserves to be heard, understood, and remembered.